Sales Policy

Effective Date: December 4, 2024

Welcome to Study Edu! This Sales Policy governs the sale of products and services on our website (studyedu.click). By making a purchase through our website, you agree to the terms and conditions outlined in this policy. We are committed to providing excellent service and transparent sales practices to ensure your satisfaction with every purchase.

1. Product Availability

  • Stock and Availability: All products and services listed on Study Edu are subject to availability. We strive to keep our inventory up-to-date, but in some cases, products may become temporarily unavailable due to high demand or supply chain issues. If an item is out of stock after your order is placed, we will notify you immediately and offer the following alternatives:
    • Substitute with a similar product (if applicable).
    • Offer to backorder the item.
    • Provide a full refund if the product is no longer available.
  • Product Information: We make every effort to provide accurate product descriptions, images, and prices. However, the information on our website may occasionally change, and we reserve the right to update or correct any product details, pricing, or availability without prior notice. If there is a discrepancy in product details, we will notify you before processing your order.

2. Pricing and Payments

  • Pricing: All prices on Study Edu are listed in US Dollars (USD) and are subject to change without prior notice. Prices do not include shipping, handling, or taxes, unless otherwise stated. The total price for your order will be calculated at checkout.

  • Taxes: Sales tax is applied to orders in states where it is required by law. The applicable sales tax will be calculated and displayed at checkout based on the shipping address provided.

  • Payments: We accept a variety of payment methods, including credit and debit cards, as well as third-party payment processors like PayPal. Payments will be processed securely at the time of checkout. By completing the purchase, you confirm that the payment method you provided is valid and that you are authorized to use it.

3. Order Confirmation and Processing

  • Order Confirmation: After you place an order on Study Edu, you will receive an order confirmation email containing the details of your purchase. This email serves as confirmation that we have received your order.

  • Order Processing: We aim to process all orders within 1-2 business days of receipt. If we experience delays due to high order volume, holidays, or other factors, we will notify you by email and provide an estimated processing time.

  • Order Cancellation: You may request to cancel your order before it has been processed and shipped. Once your order has been shipped, we are unable to cancel it, but you can initiate a return as per our Return and Refund Policy.

4. Shipping and Delivery

  • Shipping Methods and Costs: We offer a variety of shipping methods to ensure your order arrives as quickly as possible. Shipping costs will be calculated at checkout based on the shipping method you choose and your delivery address.

  • Delivery Times: Estimated delivery times will vary depending on your location and the shipping method selected. Study Edu cannot guarantee delivery dates, but we will make every effort to ensure timely delivery. Delays may occur due to unforeseen circumstances such as weather, holidays, or shipping carrier issues.

  • Shipping Restrictions: We currently only ship to addresses within the United States. For international shipments, please contact us directly for assistance.

5. Returns and Refunds

  • Return Eligibility: We accept returns for most products within 30 days of purchase, provided the items are unused, undamaged, and in their original packaging. Products that are personalized or digital are non-returnable.

  • Refund Process: Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear on your account.

  • Return Shipping Costs: You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong or damaged items). In such cases, we will provide a return shipping label.

6. Customer Support

  • Support Contact: If you have any questions about your order or need assistance with any part of the sales process, our customer support team is here to help. You can reach us via email at info@studyedu.click, or by phone at (219) 879-7873.

  • Dispute Resolution: In the event of a dispute, we encourage customers to contact our customer service team to resolve the issue amicably. If a resolution cannot be reached, we will follow applicable laws for dispute resolution.

7. Intellectual Property

All content on Study Edu—including text, images, graphics, logos, videos, and software—is the property of Study Edu and is protected by intellectual property laws. You may not use any content from our website without prior written consent.

8. Limitation of Liability

Study Edu is not liable for any damages arising from the use of our website, including but not limited to direct, indirect, incidental, or consequential damages. Our liability is limited to the amount paid for the product or service that caused the damage.

By using our website and completing a purchase, you agree to these terms and conditions. We recommend reviewing this policy regularly for any updates or changes. Thank you for shopping with Study Edu!

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